Privacy Policy

At Blossoming Futures Behaviour Consultancy, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Who We Are

Blossoming Futures Behaviour Consultancy provides Applied Behaviour Analysis (ABA) services, including therapy, parent training, school consultations, and tele-health support. For the purposes of data protection law, we are the “data controller” of the personal information you provide.

2. Information We Collect

We may collect and process the following information:

• Personal details: name, contact number, email address, postal address.

• Usage data: information about how you use our website (cookies, analytics).

• Communications: records of emails, phone calls, or messages between you and us.

3. How We Use Your Information

We use your personal data to:

• Provide ABA services to you or your child.

• Respond to enquiries and manage client relationships.

• Send important updates about services.

• Meet legal, safeguarding, and regulatory obligations.

• Improve our website and services.

We will never sell or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process personal data under one or more of the following legal bases:

• Consent – where you have given clear consent for us to process your data.

• Contract – where processing is necessary for delivering our services.

• Legal obligation – where required by law or safeguarding duty.

• Legitimate interests – where processing helps us to run our services effectively and does not override your rights.

5. How We Store and Protect Your Data

• All personal data is stored securely and access is limited to authorised staff.

• Digital records are protected with strong passwords and encryption.

• Paper records (if used) are stored securely and destroyed when no longer needed.

• We retain personal data only for as long as necessary to fulfil the purpose it was collected for, or as required by law.

6. Sharing Your Information

We may share your data only when:

• Required by safeguarding concerns or legal obligations.

• With schools, healthcare professionals, or other agencies involved in your child’s support - only with your consent.

• With trusted third-party providers (e.g. IT services) who support our business operations, bound by confidentiality agreements.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate data.

• Request erasure of your data (where legally permissible).

• Restrict or object to certain processing.

• Request data portability.

• Withdraw consent at any time (this will not affect prior lawful processing).

To exercise these rights, please contact us at info@blossomingfutures.co.uk.

8. Cookies and Website Data

Our website may use cookies to improve functionality and analyse site usage. You can control or disable cookies through your browser settings.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Blossoming Futures Behaviour Consultancy

Email: info@blossomingfutures.co.uk

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk 

✨ At Blossoming Futures, we are committed to protecting your privacy while helping your child blossom.